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Privacy Policy

This notice explains what personal data this website handles, why it is handled and how you can contact us about it.

Last updated:

Who we are

GN Costa Açucareira & Cia Ltda is a Brazilian company registered in Louveira, SP, Brazil. This website is our corporate presence and is directed at business audiences.

Personal data we collect

Our inquiry and quote forms collect the information you choose to provide, including full name, company, business email, country, requested service, sugar type, estimated quantity, destination, target timeframe and message. We also retain a request reference, submission time, selected website language and delivery status of the internal notification.

Our hosting and security providers may process limited technical data, such as IP address, browser information and request logs, to deliver and protect the website. This site does not require a visitor account.

Why we handle it

We process inquiry data to take steps requested before entering a possible contract, to respond to commercial communications and, where applicable, based on your consent and our legitimate interests in operating a secure B2B website. We do not sell personal data or use it for unrelated advertising.

Sharing and international processing

We share personal data only with personnel who need it to handle the request and with service providers that support website hosting, secure database storage and email delivery. Those providers act under contractual and security obligations.

Some providers may process data outside Brazil. Where this occurs, we use appropriate contractual, organizational and technical safeguards consistent with the LGPD and other applicable privacy requirements.

Security

We apply reasonable technical and organizational safeguards designed to protect inquiry data against unauthorized access, alteration, disclosure or loss. No internet transmission or storage method can be guaranteed completely secure.

Retention

Inquiry records and business correspondence are retained only while needed to evaluate or manage the commercial relationship, resolve disputes, maintain security records and meet legal or regulatory obligations. We periodically review records and delete or anonymise them when they are no longer required.

Your rights

Under Brazil's General Data Protection Law (LGPD, Law 13.709/2018), you may request confirmation of processing, access, correction, anonymisation, blocking or deletion, information about sharing, portability where applicable, review of automated decisions where applicable, and withdrawal of consent. Rights under other applicable privacy laws may also apply depending on where you are located.

Questions about this notice can be sent to info@gncostaacucareira.com, addressed to GN Costa Açucareira & Cia Ltda, Louveira, SP, Brazil.

Children and policy updates

This business website is not directed to children, and we do not knowingly collect personal data from children through its inquiry forms.

We may update this policy when our practices or legal obligations change. The date above identifies the current version. Material changes will be presented clearly on this page.